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Privacy Policy
When you shop with us at Little Boy Chic or communicate with us online, we may collect information from you to improve your shopping experience. We respect your privacy and are committed to maintaining and using this information you provide responsibly. By visiting with us, your are accepting our privacy policy.
We do not share personal information (such as email address, phone number, or credit card number) you provide us when you make a purchase, request information, subscribe to our mailing list, enter a contest or a promotion. Furthermore, the information is maintained in private files on our secure web server and our internal systems. We will never sell, rent or share your email address with others for them to send you unsolicited email.
We may provide links to other sites that we feel may be useful to you. Those web sites have their own privacy policies which are not controlled by Little Boy Chic. We recommend that you review the policies of those sites.
We may use a feature of your internet browser called "cookies" to recognize you and remember items you placed in your shopping cart. Cookies are bits of information that are stored on your computer by your internet browser. Cookies do not contain any personally identifiable information such as your name, address or credit card number. We may also use cookies to find out whether you came to Little Boy Chic from a particular internet link or where in our web site you visit so that we may provide better service to you in the future. You can set your internet browsers to refuse cookies but your shopping experience will be enhanced if you accept them.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
When you subscribe to our mailing list, you will only receive emails from Little Boy Chic regarding new products, promotions or sales. We do not share our mailing list with anyone. You may unsubscribe anytime by clicking the unsubscribe button on the email newsletter.
Security
We take the security of your order very seriously. We use the 128-bit Secure Socket Layer (SSL) encryption to protect your online order information. SSL is the widely accepted protocol that protects data sent between your computer and our web site. It prevents unauthorized parties from gaining access to sensitive information such as a phone number, address or credit card number.
When you place an order, you submit information to our secure site. You can tell that you are accessing a secure site in two ways.
• The "http" in the web address is changed to "https".
• Depending on the internet browser you are using, you see a close pad lock or a solid key at the lower left or lower right corner of your web browser.
We do not accept orders by email because information transmitted via email may not be secure. If you prefer to place an order by phone, you may call us at 800-394-2387. Although we may not always be able to answer your call immediately, we promise to call you back within 24 hours during our business hours. You may also send us an email and request that we call you.
The personal information you submit to us is stored only at our secure server. No unauthorized party can access it.
Shipping and Handling
Standard Domestic Shipping (4-7 business days):
Orders are shipped from California and our standard domestic shipping rate is $5 flat up to $50 order total. Orders with $50 or more receive free shipping.
If you received free shipping and want to return or exchange, and the balance falls below the free shipping minimum order requirement, $5 shipping charge will be deducted from your return.
Please note that we use USPS and UPS for standard shipping. Delivery takes approximately 4 - 7 business days from the day you place the order.
Order Total
|
Standard Shipping Rate
(4 - 7 business days) |
Order Total |
Express Shipping Rate
(3 business days)
|
up to $49.99 |
$5 |
up to $199.99 |
$26 |
$50 and over |
free |
$200 - $499.99 |
$40 |
| |
|
$500 and over |
$60 |
Standard shipping to Alaska and Hawaii is always by USPS Priority Service with no additional charge.
Express Domestic Shipping (3 business days):
Expedited orders are shipped within 24 hours Monday through Friday and are shipped by USPS, UPS or FedEx via 2nd Day Air service. See above table for the express shipping rates.
For remote areas of Alaska and Hawaii, additional fee may apply.
Shipping to Canada (5 - 10 business days):
We ship to Canada, and only standard shipping is available at a flat rate of $12. Canadian customers can check out through our on-line store. It may take up to 10 business days for the order to arrive. Please note that the delivery time is NOT guaranteed, as international shipments may experience unexpected delays. Shipments to Canada are not insured and we are not responsible for lost packages. Please contact us, if you wish to insure your package. Also any customs taxes, if applicable, are paid by the customer.
Other International Shipping (6 - 10 business days):
Customers from the following countries can use our on-line store to place an order. Please note that only Paypal payment is accepted. Please note that the delivery time is NOT guaranteed, as international shipments may experience unexpected delays. International shipments are not insured and we are not responsible for lost packages. Please contact us, if you wish to insure your package.
Also any customs taxes, if applicable, are paid by the customer.
Australia, Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Romania, Singapore, Spain, South Africa, South Korea, Sweden, Switzerland, Turkey and United Kingdom.
Our standard carrier is First Class International Mail by US Postal Service.
Order Total
|
International Standard Shipping Charge |
up to $99.99 |
$25 |
$100 - $199.99 |
$29 |
$200 - $399.99 |
$33 |
$400 and over |
$45 |
International customers who reside in other countries can contact us to place an order.
All regular or sale items can be returned or exchanged within 21 days of the arrival date. Items must be unused, unwashed and have original tags attached.
Domestic exchange shipping is free. Fill out the merchandise return form completely on the packing slip and include it with the return merchandise. We recommend that you return the merchandise by a traceable shipping method and insure it. Refund or exchange will be made within 5 days of the receipt of the return and you'll receive a confirmation email.
Clearance or special ordered items are final sales and cannot be refunded or exchanged. Exceptions to this policy will be at the sole discretion of Little Boy Chic.
All clearance items are marked with "(c)" at the end of the item name.
We offer free shipping for all domestic exchanges. Original shipping charges are not refunded. Customers are responsible for the returning postage.
If you received free shipping and/or discount for the order and want to return or exchange, and the balance falls below the free shipping and/or discount minimum order requirement, the applicable shipping charge and/or discount amount will be deducted from your return.
Please contact us to return the items shipped outside the US.
Size Charts
Click here to view the size charts from various brands that we carry. Please note that not all manufacturers provide size guidelines.
Order Changes and Cancellations
If you wish to change or cancel an order once it is placed, you may do so within two hours of submitting the order. You may change or cancel your order by emailing us at service@littleboychic.com or calling 800. 394. 2387.
Payment Options
We accept Visa, Mastercard, Discover, American Express and PayPal.
We do not accept international credit cards, except Canadian ones.
Gift Wrap
We offer $1 gift wrapping everyday for US and Canada deliveries. We'll also include a free handwritten card for your message.
Just click the gift wrap option during checkout. We gift wrap the entire order in one gift box.
You may request that we gift wrap each item individually. Please provide a specific gift wrap instruction during checkout. Each additional gift wrap is $1 per item and will be added when we process your order.
During November and December, holiday gift wrap is used unless you specify in the comment box during checkout that you'd like "general gift wrap".
We do not offer gift wraps for international orders other than Canada.
For all gift registry orders, gift wrapping is always free.
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Sales Tax
Our customers do not pay sales taxes because we pay them.
Backorder
When you order an item on backorder, your credit card will not be charged until the item is shipped. If the actual ship date is later than the estimated ship date, we will notify you by email. Please email us at service@littleboychic.com to inquire about your backorder or any other questions.
Print Return and Exchange Form
If you lost the Return and Exchange Form, which was included in the shipment, click here to print the form.
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